Curators of Black Media

African Bank warns of data breach with personal details compromised

African Bank has confirmed that one of its appointed professional debt recovery partners, Debt-IN, was targeted by cybercriminals in April 2021.

At the time, expert security advice concluded that there was no evidence that the ransomware attack had resulted in a data breach – however, Debt-IN is now aware that the personal data of certain customers, including a number of African Bank Loan customers under debt review, has been compromised.

The bank said that Debt-IN is confident that no data shared post 1 April 2021 has been compromised.

“A robust mitigation plan has been implemented by Debt-IN to contain and reduce any further adverse impact,” it said. “We have been collaborating with Debt-IN to address this breach. We have notified the relevant regulatory authorities and we are also in the process of alerting customers who have been affected, via email and SMS.”

As an additional precautionary step, African Bank’s fraud prevention team has enhanced security measures to protect all customers.

“If you detect any suspicious activity, or feel that your information has been compromised, you can apply for a free Protective Registration listing with the Southern African Fraud Prevention Services (SAFPS),” the bank said.

“This will alert banks and credit providers that an identity has been compromised. You can apply by emailing [email protected].”

African Bank customers can call 0861 111 011 if they suspect any fraudulent activity on their accounts.

The breach is the latest in a line of high-profile data breaches and cyber attacks to hit South Africa this year.

The Hawks last week (15 September) arrested a 36-year-old suspect in Gauteng following an investigation into the data breach at Experian in August 2020.

South African Banking Risk Information Centre (SABRIC) announced that Experian, a consumer credit reporting company, had experienced a data breach, exposing the personal details of millions of consumers in South Africa.

Experian initially confirmed that it had experienced a breach of data which exposed some personal information of as many as 24 million South Africans, and 793,749 business entities, to a suspected fraudster.

The justice department was also hit with a ransomware attack in recent months, and is still in the process of getting its systems back online. Transnet was also hit with a similar attack in July.


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Author: Staff Writer

J.D. Smith is a Tech Investor, Author, and Economist. He is the Founder of Visionary Creative International, a Tech-Based Consumer Solutions Company. He is also the Publisher for Black Media Daily, a 24/7 media outlet providing a voice for black content creators and a place to control their image throughout the Diaspora. J.D. is also the co-author of the book 100 Questions Black People Should Ask themselves, and a best-selling author of the book Made By Hustle. As a digital nomad, he promotes the importance of black travel and working from anywhere.